Refund and Returns Policy

Overview

• Our refund and returns policy is valid 14 days from purchase date.
• To be eligible for a return, the item must be unused and in the original packaging.

Defective or Damaged Items

• Refunds are only for defective or damaged items.
• You must request an RMA within 14 days of purchase.
• An RMA (Return Merchandise Authorization) is required before sending any returns.
• Diffuser oils cannot be returned.

Return Process

1. Contact us at [email protected] to initiate the return process.
2. We will provide you with an address for returning the item along with the RMA#.
3. Shipping costs for returns are at the buyer’s expense and are non-refundable.
4. Once the returned item is received and inspected, we will process the refund.